Hi, I’m Jorge Cazares
I’m a Senior UX Designer based in Chicago with 5+ years of experience designing consumer mobile apps end-to-end, from early discovery through launch.
I work best in complex problem spaces where behavioral design, systems thinking, and close collaboration with product and engineering teams turn ambiguous challenges into intuitive, high-impact experiences.
Want to work together?
My latest work
Untangling a cluttered navigation
Redesigned the core settings architecture for a family mobile app used by millions, restructuring a fragmented menu into a clear, scannable hierarchy that made account management feel intuitive for the first time.
Designing an Agentic Experience
Designing a canvas-and-chat interface for an AI agent that carries marketing campaigns from brief to launch.
Designing safety under pressure
Designed a high-stakes consumer safety feature for a major telecom's family app, from competitive research through hi-fi; giving hundreds of thousands of users a reliable way to call for help when it matters most.
Getting help when you’re stranded
Designed the roadside assistance experience for Verizon's Family App, unifying two legacy services into a single request flow for users who need help when their vehicle breaks down.
Inherited diagram to design-ready flows
Took an inherited process diagram spanning dozens of states and edge cases, identified key user segments, and rebuilt it as a set of clean user flows and a matrix the whole team could work from.